Gambling help
The Gambling Helpline is a free, confidential telephone help service which operates 24 hours a day, 7 days a week. The Helpline can offer information and assistance over the phone, crisis support and referral for clients to their closest Gambling Help service for face to face counselling.
Gambling Help is a support service which operates during business hours across Queensland. The services they offer are free and confidential.
Gambling Help offers:
- professional, confidential and free counselling
- addictions, relationship, financial and group counselling
- sessions can be individual, couple or family based
- counselling for both the person with the gambling problem or their families
- referral to other agencies, where appropriate
-culturally appropriate assistance
Clients may be offered individual, couple, family or group counselling sessions. Gambling Help employs professional psychologists and social workers to discuss issues and concerns in a safe, confidential and accepting environment.
The counsellors will assist clients to draw on their own strengths and resources, enabling them to resolve problems. It is the development of this partnership between client and counsellor which will reap the greatest benefits.
For counselling to be successful clients must recognize that it is not a magic fix. Clients should commit to a minimum of 4-6 sessions in an attempt to effect a resolution for their problems.
People attending counselling benefit from the opportunity to talk to someone who listens and cares and who can provide information assistance and guidance.
Contact information for the Gambling Help services.
What to expect from counselling?
Counselling provides people with an opportunity to discuss issues or concerns with a professional in a safe, confidential, non-threatening and accepting environment.
The counsellor's role is to assist people in resolving their own problems and in exploring options. There are many different styles of counselling.
For counselling to be beneficial it is important that the person feels comfortable with both the counsellor's style and the counsellor themselves. You must be comfortable in order to be open and honest and speak your mind. If this is not the case, it is vital that you discuss your feelings with the counsellor and negotiate any changes.
Help is also available through other community services
Gamblers Anonymous (24 Hours) 1800 002 210
Life Line (24 hours) 13 11 14
Last reviewed 26 October 2007
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